You have prepared a transparent logo, but when you upload it to your eshop, it's not transparent anymore. How to figure it out?

Here is a solution:
Go to your back office > Preferences > Images

Scroll down to "IMAGES GENERATION OPTIONS" and set "Use PNG only if the base image is in PNG format." as you can see on the screenshot:
transparent png

Now you can finally upload your logo in the back office. Click on "Preferences" in the menu and then "Themes".

At this moment you have to upload your logo again. Make sure you are uploading a logo, which is really transparent. In that case it should be a .PNG picture or .GIF


Yassine is a senior PHP developer and enjoys writing flexible, well-thought-out, and reusable code. He is a Prestashop expert and consultant and has experience working on other platforms, such as Laravel, WordPress, and Symfony. In his spare time, you can find him reading about programming, hanging out with friends or visiting family.


philippe perrault · 2 years ago


Thank’s for your wonderful tools
i’ve got a problem in the header

after install the new theme, i can’t get the top small menu with the phone number in the header,
i try to upload a second time the theme re modified but still no top menu

Thanks to help me , i can’t debug this


philippe perrault · 2 years ago


I forget to give the url of the site :


    Presta Theme Maker · 2 years ago

    Hi Philippe, I’m about to send you an email, I will need an access to your back office :)

Martina Moore · 11 months ago

THANK YOU SO MUCH!! I’ve been searching for hours on how to fix this problem. Finally fixed with your help!

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